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Terms & Conditions

Welcome to the Online Stationers web site, A trading name of Watermark Stationers Limited.

Our Terms of Business.
These are our terms & conditions, which governs your use of our web site. By using this web site and placing any order through this web site, you are agreeing to these terms & conditions.
The design, content and layout of this web site remains the property of Online Stationers and may not be used without written consent from Online Stationers.
This site is owned and operated by Online Stationers . All material contained within this web site including all graphics, design, text and all other content and information are the copyright of online stationers. All rights are reserved.
Online Stationers grant permission to copy, print and distribute in hard copy format, sections of this web site for the purpose of shopping, browsing or for placing any order with Online Stationers. Any unauthorized use of any material on this web site without prior written consent of online stationers may be in violation of copyright and any other applicable laws.

Pricing.
All List prices used on this web site are the relevant manufacturers suggested selling prices.
All prices advertised on this web site are for orders placed through the web site and may differ from those listed in our catalog.
All our prices and the savings referred to in them are as compared to manufacturers recommended prices on the specific item and are exclusive of V.A.T.
Whilst we take all reasonable steps to ensure that the prices quoted on the site (both manufacturers recommended prices and your price) are correct we cannot be held responsible for any errors that have been made in quoting these prices. If a price has been incorrectly quoted on the web site, we reserve the right to cancel the order whether or not the order has been confirmed or charged to your credit card. A full refund of the amount charged will be made immediately.
The price is exclusive of any applicable value added tax for which you will be additionally liable to pay to Online Stationers.
The prices are also exclusive of any cost of delivery, which includes packaging and carriage. The cost of delivery shall be payable by you. This cost will be notified to you at time of order for most UK mainland deliveries (The Scottish Highlands and Islands will incur an extra cost for delivery for which you will be notified by email before the item is sent)
Any clerical, pricing or other error or omission in any sales literature or any other material, quotation or price list or invoice issued by us shall be subject to correction without any liability.

Delivery
We will endeavour to deliver your order within 48 hours from receiving the order (if this was your chosen method) provided the order is received by us no later than 5pm, although most items will be delivered within 24 hours (If requested). Furniture items can take up to 7 days for delivery, please call us if to confirm. Chairs are usually delivered within 72 hours.
We will not be held responsible for any delays in the delivery of any order.
If for any reason we are unable to deliver this order within the time scale specified above, we will advise you immediately as to when the order will be delivered to you. If for any reason we are unable to deliver your order within the above time scale you may at your option cancel the order and we will arrange a full refund for you.
If delivery is not accepted by you for any reason, then the cost of delivery shall be paid by you and a cancellation charge of a minimum of 20% of the order value will be charged for any such non acceptance of delivery.
All orders below £100 (excluding VAT) will incur a delivery charge of up to £6.00 plus VAT. In addition, Furniture and other large or heavy items may incur additional delivery charges of up to £40 excluding VAT. Deliveries to the Scottish Highlands and Islands may incur extra delivery costs, you will be informed of these costs prior to dispatch, you will have an opportunity to cancel the order if the costs do not meet your expectations. Most deliveries to Northern Ireland will be based on the UK mainland terms.
For deliveries outside the E.U. all local taxes, surcharges, duties, if incurred are the sole responsibility of the buyer. All orders outside the UK mainland may incur ex

Sale of Goods.
Please note we only sell to bona fide businesses and not the general public. By accepting the terms and conditions you accept that the contract you are entering in to when placing your order is for a business and you are fully aware that distance selling rules do not apply.

Payment terms.
The buyer shall pay the price of the goods after any applicable discounts by credit/debit card at the time the order is placed.
No goods will be delivered until and unless full payment has been received for the said goods.
Credit accounts, where arranged are on a strict 30 day payment policy. If payment is not received within 30 days interest at 1.5% per month will be added to the outstanding amount until the payment is made in full.
We reserve the right to suspend any account without notice and ask for all amounts outstanding to be paid in full immediately.
All goods remain the property of Online Stationers until paid for in full.

Returns.
Online Stationers will arrange to pay for the return of damaged, defective or incorrectly shipped goods.
Where we will accept them, we will charge a minimum 20% handling fee plus all carriage charges incurred by us for the collection of unwanted or non-defective goods (this includes the original cost to us for sending the item, irrespective of whether a charge for delivery was made to you originally).

Warranties and liabilities.
Goods supplied with a manufacturers warranty where registration is required is the sole responsibility of the buyer to ensure that it is done.
The seller shall not be liable for any act or omission of a manufacturer or its agent including any failure to repair or replace goods or any representations made by them without limitation.

tra delivery and packaging costs. Please call us before placing an order to get a quotation
ANY DAMAGES SHOULD BE REPORTED WITHIN 24 HOURS OF DELIVERY AND IN WRITING BY EMAIL. IF DAMAGES ARE REPORTED OUTSIDE OF THIS PERIOD, WE WILL NOT BE HELD REPONSIBLE. PLEASE DO SIGN FOR GOOD IF THEY APPEAR TO BE DAMAGED.

Sale of Goods.
Please note we only sell to bona fide businesses and not the general public. By accepting the terms and conditions you accept that the contract you are entering in to when placing your order is for a business and you are fully aware that distance selling rules do not apply.

Payment terms.
The buyer shall pay the price of the goods after any applicable discounts by credit/debit card at the time the order is placed.
No goods will be delivered until and unless full payment has been received for the said goods.
Credit accounts, where arranged are on a strict 30 day payment policy. If payment is not received within 30 days interest at 1.5% per month will be added to the outstanding amount until the payment is made in full.
We reserve the right to suspend any account without notice and ask for all amounts outstanding to be paid in full immediately.
All goods remain the property of Online Stationers until paid for in full.

Returns.
Online Stationers will arrange to pay for the return of damaged, defective or incorrectly shipped goods.
Where we will accept them, we will charge a minimum 20% handling fee plus all carriage charges incurred by us for the collection of unwanted or non-defective goods (this includes the original cost to us for sending the item, irrespective of whether a charge for delivery was made to you originally).

Warranties and liabilities.
Goods supplied with a manufacturers warranty where registration is required is the sole responsibility of the buyer to ensure that it is done.
The seller shall not be liable for any act or omission of a manufacturer or its agent including any failure to repair or replace goods or any representations made by them without limitation.